So i don’t know which lock you had, the comment I made above describes most of the consumer dial safe locks out there, but not all.

Yours may have been like what I mentioned, and the last number was 90 or something so people would dial it correctly, or it may have been a different design with drop gates where you dial all the numbers and stop on the last number. It may have been a start CW instead of CCW, there’s a few different designs.

Spinning it lots of times at the beginning never hurts, it clears the wheel packs. Thanks for having a sense of humor btw lol

Anyway, yeah, they can be overly complicated and a business should have a keypad safe and good insurance. The tech or manager or whoever that showed you how to unlock the safe was a dick for sure

They can take hours to dial every combination of an S&G lock. Cheaper locks are quicker. Most Sentry “safe” dials can be manipulated in minutes if you know what you’re doing, no dialer needed

These tools are also pretty expensive and difficult to source if you’re not in the industry

Turn the dial counterclockwise past your first number three times, stopping on it the fourth time. Dial clockwise to the second number three times, dial counterclockwise to the third number twice, turn the dial clockwise until you feel the bolt retract. The latch will engage at about 0 and the dial will turn no farther than 85, probably it will stop at 90. Turn the lock lever to open the door

Spent hours on that stupid safe.

Skill issue